Why
is a business plan so vital to the health of your business?
Read the first section of our tutorial on How to Build
a Business Plan to find out.
A
business plan is a written description of your business's
future. That's all there is to it—a document that
desribes what you plan to do and how you plan to do it.
If you jot down a paragraph on the back of an envelope
describing your business strategy, you’ve written
a plan, or at least the germ of a plan.
Business plans can help perform a number of tasks for
those who write and read them. They're used by investment-seeking
entrepreneurs to convey their vision to potential investors.
They may also be used by firms that are trying to attract
key employees, prospect for new business, deal with suppliers
or simply to understand how to manage their companies
better.
So
what's included in a business plan, and how do you put
one together? Simply stated, a business plan conveys your
business goals, the strategies you'll use to meet them,
potential problems that may confront your business and
ways to solve them, the organizational structure of your
business (including titles and responsibilities), and
finally, the amount of capital required to finance your
venture and keep it going until it breaks even.
Sound impressive? It can be, if put together properly. A
good business plan follows generally accepted guidelines
for both form and content. There are three primary parts
to a business plan:
-
The first is the business concept, where you discuss
the industry, your business structure, your particular
product or service, and how you plan to make your business
a success.
- The
second is the marketplace section, in which you describe
and analyze potential customers: who and where they
are, what makes them buy and so on. Here, you also describe
the competition and how you’ll position yourself
to beat it.
- Finally,
the financial section contains your income and cash
flow statement, balance sheet and other financial ratios,
such as break-even analyses. This part may require help
from your accountant and a good spreadsheet software
program.
Breaking
these three major sections down even further, a business
plan consists of seven key components:
- Executive
summary
- Business
description
- Market
strategies
- Competitive
analysis
- Design
and development plan
- Operations
and management plan
- Financial
factors
In
addition to these sections, a business plan should also
have a cover, title page and table of contents.
How
Long Should Your Business Plan Be?
Depending on what you're using it for, a useful business
plan can be any length, from a scrawl on the back of an
envelope to, in the case of an especially detailed plan
describing a complex enterprise, more than 100 pages.
A typical business plan runs 15 to 20 pages, but there's
room for wide variation from that norm.
Much
will depend on the nature of your business. If you have
a simple concept, you may be able to express it in very
few words. On the other hand, if you're proposing a new
kind of business or even a new industry, it may require
quite a bit of explanation to get the message across.
The
purpose of your plan also determines its length. If you
want to use your plan to seek millions of dollars in seed
capital to start a risky venture, you may have to do a
lot of explaining and convincing. If you're just going
to use your plan for internal purposes to manage an ongoing
business, a much more abbreviated version should be fine.
About
the only person who doesn't need a business plan is one
who's not going into business. You don't need a plan to
start a hobby or to moonlight from your regular job. But
anybody beginning or extending a venture that will consume
significant resources of money, energy or time, and that
is expected to return a profit, should take the time to
draft some kind of plan.
Start-ups.
The classic business plan writer is an entrepreneur seeking
funds to help start a new venture. Many, many great companies
had their starts on paper, in the form of a plan that
was used to convince investors to put up the capital necessary
to get them under way.
Most
books on business planning seem to be aimed at these start-up
business owners. There's one good reason for that: As
the least experienced of the potential plan writers, they're
probably most appreciative of the guidance. However, it's
a mistake to think that only cash-starved start-ups need
business plans. Business owners find plans useful at all
stages of their companies' existence, whether they're
seeking financing or trying to figure out how to invest
a surplus.
Established firms seeking help. Not all business plans
are written by starry-eyed entrepreneurs. Many are written
by and for companies that are long past the start-up stage.
WalkerGroup/Designs, for instance, was already well-established
as a designer of stores for major retailers when founder
Ken Walker got the idea of trademarking and licensing
to apparel makers and others the symbols 01-01-00 as a
sort of numeric shorthand for the approaching millennium.
Before beginning the arduous and costly task of trademarking
it worldwide, Walker used a business plan complete with
sales forecasts to convince big retailers it would be
a good idea to promise to carry the 01-01-00 goods. It
helped make the new venture a winner long before the big
day arrived. "As a result of the retail support up
front," Walker says, "we had over 45 licensees
running the gamut of product lines almost from the beginning."
These
middle-stage enterprises may draft plans to help them
find funding for growth just as the start-ups do, although
the amounts they seek may be larger and the investors
more willing. They may feel the need for a written plan
to help manage an already rapidly growing business. Or
a plan may be seen as a valuable tool to be used to convey
the mission and prospects of the business to customers,
suppliers or others.
Plan
Updating Checklist
Here are seven reasons to think about updating your business
plan. If even just one applies to you, it's time for an
update.
A new financial period is about to begin. You may update
your plan annually, quarterly or even monthly if your
industry is a fast-changing one.
You need financing, or additional financing. Lenders and
other financiers need an updated plan to help them make
financing decisions.
There's been a significant market change. Shifting client
tastes, consolidation trends among customers and altered
regulatory climates can trigger a need for plan updates.
Your firm develops or is about to develop a new product,
technology, service or skill. If your business has changed
a lot since you wrote your plan the first time around,
it's time for an update.
You have had a change in management. New managers should
get fresh information about your business and your goals.
Your company has crossed a threshold, such as moving out
of your home office, crossing the $1 million sales mark
or employing your 100th employee.
Your old plan doesn't seem to reflect reality any more.
Maybe you did a poor job last time; maybe things have
just changed faster than you expected. But if your plan
seems irrelevant, redo it.
Business
plans tend to have a lot of elements in common, like cash
flow projections and marketing plans. And many of them
share certain objectives as well, such as raising money
or persuading a partner to join the firm. But business
plans are not all the same any more than all businesses
are.
Depending on your business and what you intend to use
your plan for, you may need a very different type of business
plan from another entrepreneur. Plans differ widely in
their length, their appearance, the detail of their contents,
and the varying emphases they place on different aspects
of the business.
The
reason that plan selection is so important is that it
has a powerful effect on the overall impact of your plan.
You want your plan to present you and your business in
the best, most accurate light. That's true no matter what
you intend to use your plan for, whether it's destined
for presentation at a venture capital conference, or will
never leave your own office or be seen outside internal
strategy sessions.
When
you select clothing for an important occasion, odds are
you try to pick items that will play up your best features.
Think about your plan the same way. You want to reveal
any positives that your business may have and make sure
they receive due consideration.
Types
of Plans
Business plans can be divided roughly into four separate
types. There are very short plans, or miniplans. There
are working plans, presentation plans and even electronic
plans. They require very different amounts of labor and
not always with proportionately different results. That
is to say, a more elaborate plan is not guaranteed to
be superior to an abbreviated one, depending on what you
want to use it for.
The Miniplan. A miniplan may consist of one to 10 pages
and should include at least cursory attention to such
key matters as business concept, financing needs, marketing
plan and financial statements, especially cash flow, income
projection and balance sheet. It's a great way to quickly
test a business concept or measure the interest of a potential
partner or minor investor. It can also serve as a valuable
prelude to a full-length plan later on.
Be
careful about misusing a miniplan. It's not intended to
substitute for a full-length plan. If you send a miniplan
to an investor who's looking for a comprehensive one,
you're only going to look foolish.
The Working Plan. A working plan is a tool to be used
to operate your business. It has to be long on detail
but may be short on presentation. As with a miniplan,
you can probably afford a somewhat higher degree of candor
and informality when preparing a working plan.
A
plan intended strictly for internal use may also omit
some elements that would be important in one aimed at
someone outside the firm. You probably don't need to include
an appendix with resumes of key executives, for example.
Nor would a working plan especially benefit from, say,
product photos.
Fit
and finish are liable to be quite different in a working
plan. It's not essential that a working plan be printed
on high-quality paper and enclosed in a fancy binder.
An old three-ring binder with "Plan" scrawled
across it with a felt-tip marker will serve quite well.
Internal
consistency of facts and figures is just as crucial with
a working plan as with one aimed at outsiders. You don't
have to be as careful, however, about such things as typos
in the text, perfectly conforming to business style, being
consistent with date formats and so on. This document
is like an old pair of khakis you wear into the office
on Saturdays or that one ancient delivery truck that never
seems to break down. It's there to be used, not admired.
The Presentation Plan. If you take a working plan, with
its low stress on cosmetics and impression, and twist
the knob to boost the amount of attention paid to its
looks, you'll wind up with a presentation plan. This plan
is suitable for showing to bankers, investors and others
outside the company.
Almost
all the information in a presentation plan is going to
be the same as your working plan, although it may be styled
somewhat differently. For instance, you should use standard
business vocabulary, omitting the informal jargon, slang
and shorthand that's so useful in the workplace and is
appropriate in a working plan. Remember, these readers
won't be familiar with your operation. Unlike the working
plan, this plan isn't being used as a reminder but as
an introduction.
You'll
also have to include some added elements. Among investors'
requirements for due diligence is information on all competitive
threats and risks. Even if you consider some of only peripheral
significance, you need to address these concerns by providing
the information.
The
big difference between the presentation and working plans
is in the details of appearance and polish. A working
plan may be run off on the office printer and stapled
together at one corner. A presentation plan should be
printed by a high-quality printer, probably using color.
It must be bound expertly into a booklet that is durable
and easy to read. It should include graphics such as charts,
graphs, tables and illustrations.
It's
essential that a presentation plan be accurate and internally
consistent. A mistake here could be construed as a misrepresentation
by an unsympathetic outsider. At best, it will make you
look less than careful. If the plan's summary describes
a need for $40,000 in financing, but the cash flow projection
shows $50,000 in financing coming in during the first
year, you might think, "Oops! Forgot to update that
summary to show the new numbers." The investor you're
asking to pony up the cash, however, is unlikely to be
so charitable.
The Electronic Plan. The majority of business plans are
composed on a computer of some kind, then printed out
and presented in hard copy. But more and more business
information that once was transferred between parties
only on paper is now sent electronically. So you may find
it appropriate to have an electronic version of your plan
available. An electronic plan can be handy for presentations
to a group using a computer-driven overhead projector,
for example, or for satisfying the demands of a discriminating
investor who wants to be able to delve deeply into the
underpinnings of complex spreadsheets.
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