How to Start an eBusiness
Whether you want to sell products online or just provide information about your bricks-and-mortar business, don't let another day slip by without developing an Internet home base for your business. These simple how-tos will provide everything you need to get started.
First Steps
Finding and Securing a Domain Name
First, you've got to try to find the best name for your business. Then it's time to protect your investment.

Choosing a Web Host
And how to protect your site if your host goes kaput.

Accepting Payments
Go traditional with credit card acceptance or explore one of the many payment alternatives.

How to Create a Site for Your Service Business
If you're interested in setting up shop on the Internet to promote your service, these simple strategies will help you bring in the business.

Site Design and Content
Designing Your Site: How to Do It Yourself or Hire a Designer
Plus, when and how to hire a software developer

10 Design Mistakes to Avoid
Avoid these top 10 annoyances and your visitors will thank you.

Adding Stickiness to Your Site
These 7 tips will help you add content and community that'll keep visitors coming back for more.

Customer Service
Creating a Privacy Policy
To build customer confidence, there's nothing better than a boldly exhibited privacy statement.

Dealing With Product Returns
Customer satisfaction guaranteed? Here are a few tips on handling customer returns.

Marketing Your Site
21 Ways to Promote Your Site Online and Off
These 21 tips will help you get the word out about your e-business.

Improving Your Search Engine Standings
Optimize your Web pages to increase your search engine submission results.

Pumping Up Your Site's Marketing Copy
To increase page views, you've got to give people a reason to click. Try following these four hard-and-fast rules for crafting compelling copy.

Determining if Your Site Is a Good Sales Tool
If your Web site isn't doing its job--selling--why are you keeping it on your sales team?

Email Marketing

Writing Your First E-Mail Promotion
Your current newsletter subscribers are a captive audience for your e-mail promotions--so plan them well and follow these writing tips.

Creating, Managing and Increasing Your Opt-In List
Keep your list squeaky clean and avoid dangerous list-management blunders with these easy-to-implement strategies.

Boost Your Opt-In Rate
Try these sure-fire methods for converting occasional visitors into subscribers.

Make Sure You're Not Spamming Your Customers
Learn the difference between spamming and opt-in e-mail lists, and then find out how to protect your business against false accusations.

 
Small Business Advice